Butterfly with semi precious pearl

At Sinara by Jyoti, we deliver across India to all postal addresses. To ensure smooth delivery, please provide accurate and complete address details, including the correct PIN code.

• Delivery Timeline: Normal dispatch within 2-3 business days, with an expected delivery of 7-10 business days.
• Shipping Responsibility: Ensure correct address details; any delays or issues caused by incorrect addresses are not our responsibility.
• Reshipment Charges: Customers bear re-shipping costs for incorrect/incomplete addresses.
• Tracking: You'll receive tracking details after dispatch, including an expected delivery date.
• Special Deliveries: Mention preferred delivery dates in the gift message box when placing your order.
• Risk to Certain Locations: Shipments to colleges, schools, or hostels are at the customer's risk.

Delivery Across India

We deliver to all postal addresses across India. To ensure a seamless delivery experience, please provide a complete and accurate street address, including the correct PIN Code.

Important Notes:

• Postal delays caused by incomplete or incorrect addresses are beyond our responsibility.
• Shipments to Colleges, Schools, or Hostels are at the customer’s risk. Refunds or credits will not be issued if the package is refused or not accepted at these locations.
• For special delivery dates, mention the preferred date in the gift message box when placing your order.

Incorrect or Incomplete Addresses

• Customers are responsible for providing accurate shipping details.
• If reshipment is required due to incorrect or incomplete addresses, re-shipping charges must be borne by the customer.
• Packages lost or misplaced due to incorrect/incomplete addresses will not be refunded or replaced.

Shipment and Tracking Details

Once your order is dispatched, you will receive tracking details via email, including the courier company's website link and the expected delivery date.

Important Notes:

• After dispatch, Sinara by Jyoti is not responsible for courier delays or issues.
• Tracking details will be the only updates provided.

Time to Dispatch

• Normal Dispatch Timeline: 2–3 business days.
• Expected Delivery Timeline: 7–10 business days after dispatch.

Delivery timelines may vary based on location, PIN Code, or unforeseen conditions like weather.

For assistance, contact us at sinarabyjyoti@gmail.com or call +91 93218 88586.

The metal used in our products is stainless steel and is plated with 18k gold.
As stainless steel is a hypoallergenic metal and so all our jewellery is waterproof, sweat-proof,anti-tarnish and hypoallergenic and it's super safe for people with sensitive skin.
Our jewellery is nickle , lead and cadmium free.
Our jewellery will not fade, the colour might get darker with time but will not loose it's colour.

~ Make sure to keep the jewellery away from sharp objects and friction as it may scratch the jewellery and scrape off the plating.

~To increase the longevity of the product make sure to always wipe your jewellery with a muslin cloth and thereafter store it in our provided boxes.

~Avoid contact with lotions and perfumes as it will affect the longevity of the product.